Egypt e-Visa: due to malfunctions on the portal, authorities are sending proof of approval by email

For several days, the official portal for submitting electronic visa applications for Egypt, visa2egypt.gov.eg, has been difficult to access: unstable connections, pages that refuse to load, forms that cannot be validated…

These issues not only complicate the online submission of new applications, but also prevent access to already approved visas, whose PDF files cannot be downloaded.

Faced with the inability of many applicants to access their visas, the authorities have begun sending an email today containing an official approval certificate.

An official proof of approval sent to affected travelers

“Regarding your visa, kindly be informed that your e-visa had been issued, but due to a technical issue the e-visa PDF is not available to be downloaded from the portal,” the Egyptian authorities announce in an email sent today to many e-Visa applicants.

This communication, which contains the electronic visa number and its period of validity, confirms that the application has indeed been approved, but that the digital file cannot be retrieved due to technical difficulties.

The certificate does not contain the usual QR code, but it serves as an official proof of approval, sufficient for travel, including boarding and entry checks upon arrival in Egypt.

This measure helps unblock the situation for travelers whose departure is imminent.

What to do if you are waiting for your e-Visa to travel to Egypt?

Applicants who have submitted a request and are unable to retrieve their visa from the official portal by clicking the “DOWNLOAD E-VISA” button are advised to wait: the authorities appear to be sending the certificates gradually.

It is recommended to monitor your inbox, including spam folders, and to periodically attempt to reconnect to the portal despite the ongoing difficulties.

At this time, no date has been announced for the full restoration of the platform or for the PDF visas to be made available online.

Visa on arrival in Egypt, still a solution for many nationalities

For travelers who have not yet received a certificate, or whose application could not be completed online, the visa on arrival remains a reliable and fully operational alternative.

This visa, issued at Egyptian international airports, can be obtained upon presentation of a passport or national identity card (depending on nationality) valid for six months after entry, with payment of 25 USD in cash.

Travelers who are not eligible for this option, or who prefer to obtain a visa before departure, may also contact an Egyptian embassy or consulate, which can provide a solution suited to their situation.